Record Details

Perceived workload and organizational citizenship behavior (OCB): The role of psychological empowerment

Psikohumaniora: Jurnal Penelitian Psikologi

View Archive Info
 
 
Field Value
 
Title Perceived workload and organizational citizenship behavior (OCB): The role of psychological empowerment
 
Creator Wijaya, Fef Rama Jaya
Purba, Debora Eflina
 
Subject approach-avoidance theory; organizational citizenship behavior; psychological empowerment; perceived workload
 
Description Organizational Citizenship Behavior (OCB) refers to employee behavior that is voluntary and does not attract formal rewards from organizations, but which can increase their effectiveness and efficiency. This study aims to examine the mediating effect of psychological empowerment on the relationship between perceived workload and OCB. Data were collected using the snowball sampling method and an online survey of 201 employees aged 19-50 working in various private organizations in Indonesia, particularly in the Jakarta, Indonesia (female: 54.7%; male: 45.7%). The measuring instruments used were the workload subscale of the Job Demand-Resource scale, the Psychological Empowerment Questionnaire (PEQ), and the OCB subscale of the Task Performance Scale. Data were analyzed by the mediation technique using Hayes's Macro. The results show that perceived workload positively predicted psychological empowerment (B = 0.192, p .01) and that psychological empowerment positively predicted OCB (B = 0.2189, p .01). The results also show that psychological empowerment mediated the relationship between perceived workload and OCB (B= 0.021, SE = 0.0160, 95% CI [0.0143, 0.0759]). From the findings, it is expected that organizations will be able to manage the workload of their employees and create positive emotions in it.
 
Publisher The Faculty of Psychology and Health
 
Contributor —
 
Date 2020-11-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Correlational
 
Format application/pdf
 
Identifier https://journal.walisongo.ac.id/index.php/Psikohumaniora/article/view/3694
10.21580/pjpp.v5i2.3694
 
Source Psikohumaniora: Jurnal Penelitian Psikologi; Vol 5, No 2 (2020); 219-230
2527-7456
2502-9363
 
Language eng
 
Relation https://journal.walisongo.ac.id/index.php/Psikohumaniora/article/view/3694/3184
 
Rights Copyright (c) 2020 Psikohumaniora: Jurnal Penelitian Psikologi
http://creativecommons.org/licenses/by-nc-sa/4.0