Record Details

Customer Perceptions of Murabahah Financing on MSMEs

AL-ARBAH: Journal of Islamic Finance and Banking

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Title Customer Perceptions of Murabahah Financing on MSMEs
 
Creator Al Mustaqim, Muflih Khallab
Djakfar, Muhammad
Munir, Misbahul
 
Subject
Perception; Murabaha; Strategy; MSMEs; Case study.

 
Description Purpose - This study aims to examines the concept and implementation strategy of murabahah financing in the development of MSMEs and customer perceptions of murabahah financing at Bank BRI Syariah Jambi Branch Office.Method - This research uses a qualitative approach with a type of case study. The research data were obtained by conducting in-depth interviews, observation and documentation. MethodMiles and Huberman were used as data analysis techniques by way of data reduction, data presentation and drawing conclusions / verification.Result - Murabahah financing at BRI Syariah Bank Jambi Branch Office using murabahah with installments (bitsaman ajil). The next concept is to combine the wakalah and murabahah contracts. The strategy chosen in an effort to increase murabahah financing is to implement two strategies simultaneously, namely the internal strategy and the external strategy. Meanwhile, the perceptions of murabahah financing customers on the development of MSMEs are generally satisfied with the systems, regulations and services provided. However, customers' understanding of the concept of Islamic banking is still minimal.Implication - Optimizing the strategy for increasing financing and disseminating the understanding of the Islamic banking concept to customers and the general public at large.Originality- This study aims to determine the perceptions of Islamic bank customers about murabahah financing in Jambi City. 
 
Publisher Universitas Islam Negeri (UIN) Walisongo Semarang
 
Contributor
 
Date 2020-12-31
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Qualitative
 
Format application/pdf
 
Identifier https://journal.walisongo.ac.id/index.php/arbah/article/view/7259
10.21580/al-arbah.2020.2.2.7259
 
Source AL-ARBAH: Journal of Islamic Finance and Banking; Vol 2, No 2 (2020); 195-208
2716-2575
2716-3946
 
Language eng
 
Relation https://journal.walisongo.ac.id/index.php/arbah/article/view/7259/pdf
 
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http://creativecommons.org/licenses/by-nc-sa/4.0