Record Details

MANAJEMEN STRATEGI DALAM MENINGKATKAN MUTU PELAYANAN KEPEGAWAIAN

AL-TANZIM: Jurnal Manajemen Pendidikan Islam

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Field Value
 
Title MANAJEMEN STRATEGI DALAM MENINGKATKAN MUTU PELAYANAN KEPEGAWAIAN
 
Creator Hefniy, Hefniy
Fairus, Refi Najma
 
Subject —
Strategy Management, Public Service, Quality of Service, Staffing Services.
 
Description Strategy Management in improving the quality of staffing services in the Probolinggo District Education Office. The purpose of this article was to study the management of strategies carried out by the Education Office of Probolinggo District specifically service personnel and the quality of staffing services from the implementation of the management strategies in the Probolinggo District Education Office. This study uses qualitative methods with a type of case study research. The data analysis used is the Interactive analysis model of Miles and Huberman. The results is showed that the management strategy carried out by the Probolinggo District Education Office was also applied to staffing services guided by the Provincial RPJP and Probolinggo District RPJMD using a strategic planning process, implementing strategies and evaluation strategies. And the quality of the Probolinggo District Education Office staffing services after the strategy management has been fairly good with reference to the fulfillment of five service standards.
 
Publisher Nurul Jadid University, Probolinggo, East Java, Indonesia
 
Contributor —
 
Date 2019-06-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/517
10.33650/al-tanzim.v3i1.517
 
Source JURNAL AL-TANZIM; Vol 3, No 1 (2019); 169-197
AL-TANZIM: Jurnal Manajemen Pendidikan Islam; Vol 3, No 1 (2019); 169-197
JURNAL AL-TANZIM; Vol 3, No 1 (2019); 169-197
2549-5720
2549-3663
10.33650/al-tanzim.v3i1
 
Language eng
 
Relation https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/517/349
 
Rights Copyright (c) 2019 Hefniy Hefniy, Refi Najma Fairus
https://creativecommons.org/licenses/by-nc-sa/4.0