Record Details

Fertilizer Loading Queue System Analysis at PT Meroke Tetap Jaya

JKIE (Journal Knowledge Industrial Engineering)

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Field Value
 
Title Fertilizer Loading Queue System Analysis at PT Meroke Tetap Jaya
 
Creator Lijaya, Alwin
Johannes Ginting, Paris
 
Subject Single Channel Multi Phase
Queuing System
SPSS
 
Description PT. Meroke Tetap Jaya is a company which operates in fertilizer distribution and has many warehouses across many areas. The problem often faced by this company is the occurrence of a very long queue and frequent loading overtime, which results in reduced customer satisfaction. To avoid long queue, it is necessary to determine the number of servers and workforces. This sparks an interest in the researcher to analyze a type of queuing system called Single Channel Multi Phase at the company’s warehouses. This research uses a queuing system method to analyze the amount and average time of queue as well as SPSS software to test the data distribution. Based on the results of the study, the calculation shows that the queue time for each truck is about 2 hours. To reduce the queuing time, consider increasing the number of workforces or modify the queuing system into Multi Channel Single Phase.
 
Publisher Department of Industrial Engineering - Universitas Yudharta Pasuruan
 
Date 2021-06-29
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://jurnal.yudharta.ac.id/v2/index.php/jkie/article/view/2537
10.35891/jkie.v8i2.2537
 
Source 2541-4461
2460-0113
 
Language eng
 
Relation https://jurnal.yudharta.ac.id/v2/index.php/jkie/article/view/2537/1863
 
Rights Copyright (c) 2021 Alwin Lijaya
https://creativecommons.org/licenses/by-sa/4.0