Record Details

Zopim Chat Sebagai Bentuk Konvergensi Teknologi Digital Pelayanan Customer Service

Alamtara: Jurnal Komunikasi dan Penyiaran Islam

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Field Value
 
Title Zopim Chat Sebagai Bentuk Konvergensi Teknologi Digital Pelayanan Customer Service
 
Creator Ahmadi, Mubarok
 
Subject Digital Convergence, Zopim Chat, Customer Service
 
Description Digital convergence present in ministry along with the development of information and communication technology (ICT), with the use of technology tools of communication and information technology will be realized excellent service. One way is to utilize the chat facility capable memediasai between businesses and consumers, today's chat software has evolved from facebook messenger, whats up, yahoo Messeger and others. In order to realize excellent service to consumers should be selective in choosing a software company chat. Zopim chat either because the software is integrated with the company's website so that cases of fraud in the online world can be minimized.
 
Publisher Program Studi Komunikasi dan Penyiaran Islam (KPI) Institut Agama Islam Tarbiyatut Tholabah (IAI TABAH)
 
Date 2018-12-16
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.iai-tabah.ac.id/index.php/alamtaraok/article/view/337
 
Source Alamtara: Jurnal Komunikasi dan Penyiaran Islam; Vol. 2 No. 2 (2018): Alamtara: Jurnal Komunikasi dan Penyiaran Islam; 90 - 94
ALAMTARA: Jurnal Komunikasi dan Penyiaran Islam; Vol 2 No 2 (2018): Alamtara: Jurnal Komunikasi dan Penyiaran Islam; 90 - 94
2656-8543
2621-4881
 
Language eng
 
Relation http://ejournal.iai-tabah.ac.id/index.php/alamtaraok/article/view/337/271