Record Details

The Implementation Of Total Quality Management In Fostering Islamic Higher Education

Madinah: Jurnal Studi Islam

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Field Value
 
Title The Implementation Of Total Quality Management In Fostering Islamic Higher Education
 
Creator Azhar, Imam
 
Subject Total Quality Management, Higher education Management
 
Description Total Quality Management is a philosophy of continous improvement, which can provide any educational institution with 3 set of practical tools for meeting and exceeding present and future customers needs, wants and expectation. In modern concept, the higher education is service industry that should pay any attention and focus on customers’ needs, wants and expectations that is students themselves and their prospective jobs. The implementation concept of TQM in higher education will be successful if it is supported by quality leadership, teamworks, involving and empowering the employees at all levels of institution, such as; decision making and problem solving, there must be a strategic planning, as the engine of quality improvement to guide the running of institution in realizing the customers satisfaction, good and visoned management as the main factor of quality improvement process, and forming an effective team work for quality.
 
Publisher INSTITUT AGAMA ISLAM TARBIYATUT THOLABAH LAMONGAN, INDONESIA
 
Date 2018-06-15
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.iai-tabah.ac.id/index.php/madinah/article/view/246
 
Source Madinah: Jurnal Studi Islam; Vol. 5 No. 1 (2018): Madinah: Jurnal Studi Islam; 1-29
MADINAH; Vol 5 No 1 (2018): Madinah: Jurnal Studi Islam; 1-29
2620-9497
1978-659X
 
Language eng
 
Relation http://ejournal.iai-tabah.ac.id/index.php/madinah/article/view/246/200