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Pengaruh Quality Of Work Life (Qwl), Komunikasi Dan Organizational Citizenship Behavior (Ocb) Terhadap Kinerja Karyawan Pada PDAM Kota Malang

Jurnal Ilmiah Riset Manajemen

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Title Pengaruh Quality Of Work Life (Qwl), Komunikasi Dan Organizational Citizenship Behavior (Ocb) Terhadap Kinerja Karyawan Pada PDAM Kota Malang
 
Creator Kurniawati, Ita
Djaelani, Abdul Kodir
Khalikussabir, Khalikussabir
 
Description AbstractGood performance in terms of quality and quantity enables the vision, mission and goals of the organization to be achieved. The purpose of this study was to examine the influence of Quality of Work Life, Communication and Organizational Citizenship Behavior on Performance at PDAM Malang City. This type of research uses a quantitative approach. From the results of this study, the following results were obtained: (1) simultaneously, the variables of Quality of Work Life, Communication and Organizational Citizenship Behavior had a significant positive effect on performance. (2) partially, the variable Quality of Work Life has a significant positive effect on performance. (3) the communication variable has a significant positive effect on performance. (4) Organizational Citizenship Behavior variable has a significant positive effect on performance. This means that the higher the level of Quality of Work Life, Communication and Organizational Citizenship Behavior, the higher the performance. And vice versa, the lower the level of Quality of Work Life, Communication and Organizational Citizenship Behavior, the lower the performance. Keyword : Quality of Work Life, Communication, Organizational Citizenship Behavior and  Performance
 
Publisher Jurnal Ilmiah Riset Manajemen
 
Contributor —
 
Date 2021-08-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://riset.unisma.ac.id/index.php/jrm/article/view/13087
 
Source Jurnal Ilmiah Riset Manajemen; eJrm Vol. 10 No. 05 Agustus 2021
 
Language eng
 
Relation http://riset.unisma.ac.id/index.php/jrm/article/view/13087/10271
 
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