Record Details

STUDI WAKTU TUNGGU PELAYANAN RAWAT JALAN DI RUMAH SAKIT UMUM DAERAH YOWARI JAYAPURA

Medical Technology and Public Health Journal

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Field Value
 
Title STUDI WAKTU TUNGGU PELAYANAN RAWAT JALAN DI RUMAH SAKIT UMUM DAERAH YOWARI JAYAPURA
 
Creator Rusli, Rusli
 
Subject Service
Outpatient
Waiting Time
Effectiveness
 
Description Timeliness of service was a common problem that occured in outpatient installations. The purpose of this study was to identify the waiting time of outpatient service in Yowari Jayapura General Hospital. The study observed and interviewed 379 respondents randomly from May to June 2015. Location of study was registration counter, pharmacy and 4 polyclinics (child, obstetrics, interna and surgery). The study found the waiting time in registration counter was 14 minutes. Meanwhile, the waiting time of each polyclinic was varied. The fastest waiting time occured in child polyclinic (48 minutes) and longest in obstetric polyclinic (58 minutes). Waiting time for pharmacyservice was differentiated by type of recipe where for non pooker recipe type was 14 minutes, while puyer was 34 minutes. This study recommended the addition of the number of health workers to encourage the service process so as to support the effectiveness and satisfaction for the community.
 
Publisher UNUSA Press
 
Date 2018-08-24
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://journal2.unusa.ac.id/index.php/MTPHJ/article/view/779
10.33086/mtphj.v2i1.779
 
Source Medical Technology and Public Health Journal; Vol. 2 No. 1 (2018): Medical Technology and Public Health Journal March 2018; 78-83
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM; Vol 2 No 1 (2018): Medical Technology and Public Health Journal March 2018; 78-83
2549-2993
2549-189X
10.33086/mtphj.v2i1
 
Language eng
 
Relation https://journal2.unusa.ac.id/index.php/MTPHJ/article/view/779/608
 
Rights Copyright (c) 2018 Medical Technology and Public Health Journal
https://creativecommons.org/licenses/by-sa/4.0